1. Overview

At HHPM Services (“Company”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services, including SMS communication.

2. Information We Collect

We collect the following types of personal information:

Contact Information:

• Name

• Phone number

• Email address

• Mailing or property address

Account and Service Details:

• Maintenance request history

• Communication preferences

• Property-specific service data

Device and Usage Information:

• IP address

• Browser type and version

• Pages visited and time spent on the website

3. How We Use Your Information

We use personal information to:

• Respond to inquiries and coordinate services for residents, owners, and vendors

• Schedule, confirm, and follow up on maintenance requests or appointments

• Communicate critical property updates (e.g., outages, repairs, emergency notices)

• Manage leasing, rent collection, and related property management operations

• Improve our website and internal operations

• Send non-marketing SMS messages as requested or consented to by users

4. How We Share Your Information

We do not sell your personal information. We only share it under the following limited circumstances:

• Vendors and Service Providers: When necessary to fulfill maintenance or operational requests (e.g., a licensed plumber or electrician)

• Communication Platforms: Such as SMS or email providers, for the sole purpose of sending approved communications

• Legal Compliance: If required by law or subpoena

SMS consent is not shared with third parties or affiliates.

5. SMS Communication

If you opt in to receive text messages from us:

• You may receive communications regarding service updates, appointment scheduling, and other property-related matters

• Message and data rates may apply

• You can opt out at any time by replying STOP to any message

Your SMS consent is used only for communication related to your property or service request.
We do not send marketing messages via SMS.

6. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to understand visitor behavior, improve user experience, and secure the platform. You can control or disable cookies through your browser settings.

7. Data Security

We implement commercially reasonable measures to protect the integrity and confidentiality of your information. However, no method of electronic transmission is 100% secure.

8. Your Rights

You may:

• Request to access, correct, or delete your personal information

• Opt out of communications at any time

• Contact us regarding any privacy concerns at team@hhpmservices.com

9. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

HHPM Services
Email: team@hhpmservices.com
Website: https://www.hhpmservices.com